Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website and purchase our welding course.

1. Information We Collect

• Personal Information: Name, email address, phone number, and billing information during course purchase.
• Technical Information: IP address, browser type, and device information for analytics and website improvement.
• Payment Details: Processed securely via our payment gateway. We do not store your credit/debit card details.

2. How We Use Your Information

• To deliver the purchased course and provide access to course materials.
• To send you order confirmations, updates, or important notifications.
• To provide customer support.
• To improve our website and services.

3. Data Protection

We implement appropriate security measures to protect your information against unauthorized access, loss, or misuse.

4. Sharing of Information

We do not sell, trade, or rent your personal data. Your information may only be shared with trusted service providers (e.g., payment processors) for fulfilling your order.

5. Cookies

We may use cookies to enhance your browsing experience. You can modify your browser settings to refuse cookies, but some features may not work properly.

6. Your Rights

You have the right to access, update, or delete your personal information by contacting us. You can also opt out of receiving promotional emails.

7. Changes to Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Delivery Policy

This Delivery Policy outlines how and when customers will receive access to the welding course after purchase.

1. Digital Product Delivery

Our welding course is a digital product, not a physical item. No shipping is required.

2. Delivery Timeframe

Once your payment is successfully processed, you will receive an email within 24 hours containing:

• Login/access instructions
• Course materials or links

If you do not receive the email within 24 hours, please check your spam/junk folder or contact us immediately.

3. Access Method

Course access is provided via a secure online platform or download link (as specified at time of purchase). Please ensure you provide a valid email address during checkout.

4. Non-Delivery Issues

If you face any issues accessing the course or do not receive the materials, please contact our support team for prompt assistance.

5. Support Contact

📧 enquiry@atc.digitaltraining.com
📞 03-5131 6514
Address: 41, Jalan Anggerik Mokara 31/64, Kawasan Industri Kota Kemuning, 40460 Shah Alam, Selangor.

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